Food and Beverage Team Leader – Coopers Ale House Adelaide Airport
Coopers Ale House is proud to be offering multiple employment opportunities to join our team at Adelaide Airport! To assist us in delivering in this fun and exciting environment we require experienced Team Leaders / Supervisors to join our iconic outlet and contribute to our dynamic team.
Adelaide Airport is a unique environment offering a diverse mix of food & beverage options. At Delaware North we operate across this spectrum covering Cafes, Bars and speciality cuisine through to Fast Food outlets. We are seeking the services of experienced supervisors to join our team in our award winning Coopers Ale House. These roles work on a rotating roster so the ability to work across seven days and varying hours is essential.
Successful applicants must possess a Food Safety Certificate and a Responsible Service of Alcohol Certificate. The successful applicant must also hold or be willing to gain a Food Safety Supervisor and SA Responsible Persons Badge as a requirement for this role. Additional qualifications such as Diplomas/Certificates in Hospitality Management are desirable but not essential.
Key Responsibilities include:
Hands on supervision of all bar/restaurant operations, ensuring efficient and friendly service and the delivery of consistent and high quality F&B products to all guests
Ensuring delivery of the highest quality service, product and presentation at all times, and mobilising the workforce to strive for the equivalent in excellence
Update wine lists and menus as required in conjunction with the Business and Assistant Business Managers
Monitoring sales trends and profit margins in order to optimise the outlets profit via POS reporting.
Resolution of guest complaints in regards to service and food quality, with the intent to utilise the opportunity for recovery to leave a lasting and positive impression
Maintenance of staffing levels, appropriate to limiting costs but ensuring excellence in service standards are not compromised
Skills and experience:
Demonstrated customer-focussed and highly visible approach
Demonstrated proficiency in MS Office and Point of Sales Systems
Demonstrated ability to drive change and upselling/promotional programs
Experience managing a team across multiple F&B outlets and within a unique hospitality environment will be highly regarded
If this exciting opportunity captures your interest, please hit the Apply button below.
Coopers Ale House is a dynamic outlet perfectly situated within Adelaide Airport - winners of Adelaide Airports Food & Beverage Outlet and Retailer of the Year Award for 2016/17!
Delaware North Companies Australia (DNCA) is a market leader in the catering and hospitality industry with a portfolio spanning: sporting stadiums, airports, education, leisure and entertainment venues across Australia and New Zealand.