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Assistant Business Manager
About the Role
Coopers Ale House at Adelaide Airport has just completed its first full year of trade after a full scale refurbishment. Building on the history this iconic outlet has created we are looking for an experienced and motivated manager to support and assist the day to day operations of this outlet. With a focus on providing high quality bar and table service, the successful applicant will have the ability to source, train and develop a high quality team designed to provide high quality service to the travelling public.
Coaching your team is essential to ensuring excellent customer service standards are maintained including training and motivating your leadership team whilst ensuring we deliver the highest standards in customer service and product presentation.
Reporting into a Senior Business Manager this role is supported by a team of Food & Beverage Team Leaders and Attendants.
Effective management of the outlet in order to meet strategic and financial goals;
Ensuring guest satisfaction through the delivery of seamless customer service;
Leading and motivating the food and beverage team to achieve company and individual outlet goals by being a hands-on manager
Day-to-day reporting on operational initiatives including the liaison with external and internal suppliers;
Financial and cost management reporting including payroll, cost of goods and consumables to Senior Business Manager;
Development of Team Leaders / Supervisory team to encourage advancement and succession plan for your future growth;
Implementation of company policies and procedures to ensure compliance, food safety and operational standards are met
Criteria / Qualifications
Responsible Service of Alcohol (SA) Certificate (Required)
SITXFSA101 – Use Hygienic Practices for Food Safety Certificate (Required)
Certificate, Diploma or Degree in Hospitality Operations or other related discipline is desirable
Generous Food and Beverage Allowance whilst on shift
Access to career development within a Worldwide Leader in Hospitality Management
Salary Sacrificing available
Working with Us We employ more than 5,000 team members across Australia & New Zealand who are passionate and dedicated to creating special guest experience across all of our sites. We are focused on continuous improvement and providing our people with structured career progression and development whilst fostering a true team environment.
If this sounds like the opportunity you have been waiting for and you feel you have the right skills, experience and attitude to be successful with us, APPLY NOW!
About Delaware North Companies Delaware North Companies Australia & New Zealand provide world-class hospitality and food service management, end to end resort management and travel hospitality services across more than 30 unique locations.