Lizard Island Resort – Admin Assistant and Events Coordinator
Bring your world-class hospitality skills and passion to our exceptional resort and help us achieve our aim of creating special experiences one guest at a time®
Delaware North’s Lizard IslandResort is looking for an experienced and professional Admin Assistant and Events Coordinator to join the team and assist with organising and facilitating administration processes for food and beverage, on-site group functions, weddings, familiarisation trips and special events that are held at the resort, ensuring that guest service is personalised and seamless from start to finish.
Lizard Island Resort is located on the World Heritage listed Great Barrier Reef, just over an hour’s flight north of Cairns, QLD. Set within crystal clear aquamarine waters, this stunning 5 star property has something for everyone; whether it be diving at the world famous Cod Hole, snorkelling at the stunning Giant Clam gardens, hiking the many tracks or simply relaxing at one of our 24 white powdery beaches. Dining is one of Lizard Island's many pleasures and Saltwater Restaurant embodies the resort's understated elegance. The Island is also home to the Lizard Island Research Station which is a world-leading coral reef research and education facility.
Reporting to the Assistant General Manager this role works closely with the resort team, guests and travel/booking agents as well as the central sales and marketing team to undertake administration and organisation for group functions, familiarisation trips, weddings and special events. The role will also assist the Food and Beverage team with daily administrative tasks.
A key success indicator will be the ability to achieve excellence in guest services and customer relations in line with Delaware North standards, and the successful candidate will have outstanding guest service skills with a friendly, professional and personalised approach.
What you will bring to the role;
Relevant resort/hotel experience in a 5* luxury environment
Strong organisational and administration skills in a hospitality /food and beverage environment
Demonstrated experience in coordinating groups, large-scale events and weddings in a resort environment
Demonstrated success in the logistics and physical set up /set-down of events e.g. computer set up, AV equipment, banquets and function furniture, themed events
Food and Beverage service experience and knowledge
Financial analysis, planning and control
Ability to coordinate, communicate and organise different stakeholders towards a shared goal
Knowledge of Property Management System (Opera)
Excellent grooming and presentation, attention to detail and ability to think on your feet and work under pressure.
Excellent communication skills with a consultative and engaging style
Outstanding organisational and administration skills
A passionate and active team player
This is a "live-on" remote location role. Working in a remote location is not for everyone, so you must think carefully about the reality of living in a remote location for an extended period of time.
In return we offer a truly unique working environment with some great remote area benefits including subsidised accommodation and meals, discounted holidays and regular social events.